Returns and refunds

At Mandalas
Gaby, we take great care in crafting and inspecting each item before it ships
out. Since all products are handmade to order, we do not accept returns or
offer refunds once an order has been placed.

However, your satisfaction matters to us.

If your item arrives damaged, defective, or with missing pieces, please contact
us within 7 days of delivery with photos of the issue. We’ll be happy to
replace the item at no additional cost.

Please note:

• • The replacement policy applies to
    items damaged during shipping or due to a manufacturing error.
  • We are not responsible for packages
    lost due to incorrect addresses provided by the customer.
  • If you have any concerns or
    questions, feel free to reach out we’re here to help!